Welcome to TUWA Ecommerce Platform ("TUWA," "we," "our," or "us"). Please carefully read and understand these Terms and Conditions before using our ecommerce platform. By accessing or using our platform, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our services.

1. Account Registration

1.1. Account Creation: To access certain features of our platform, you may be required to create an account. You agree to provide accurate and complete information during the registration process and to keep your account information up to date.

1.2. Account Security: You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You are also responsible for all activities that occur under your account. If you suspect unauthorised use of your account, please notify us immediately.

2. Use of the Platform

2.1. Eligibility: You must be at least 18 years old to use our platform. If you are under 18, you may only use the platform with the consent and supervision of a parent or legal guardian.

2.2. Prohibited Activities: You agree not to engage in any activities on our platform that are illegal, fraudulent, harmful, or violate any applicable laws or regulations. This includes but is not limited to:

Using the platform for any unauthorised or illegal purpose.

Transmitting viruses, malware, or any other harmful code.

Interfering with or disrupting the operation of the platform or its servers.

Violating the privacy or rights of others.

3. Product Listings and Purchases

3.1. Product Information: We make every effort to provide accurate and up-to-date product information on our platform. However, we do not warrant that the product descriptions, prices, or availability are error-free. If you encounter inaccuracies, please contact us.

3.2. Purchases: When you make a purchase through our platform, you agree to pay the specified price and any applicable taxes and shipping fees. Payment methods are subject to our Payment Policy.

3.3. Returns and Refunds: Returns and refunds are subject to our Return Policy.

4. Intellectual Property

4.1. Ownership: All content, logos, trademarks, and intellectual property on our platform are the property of TUWA or its licensors. You may not use, reproduce, or distribute any content from our platform without our express permission.

5. Privacy

Your use of our platform is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our platform, you consent to our privacy practices.

6. Changes to Terms and Conditions

We reserve the right to update and modify these Terms and Conditions at any time. Any changes will be posted on our platform, and the date of the latest revision will be indicated. Your continued use of our platform after any changes constitute your acceptance of the revised terms.

7. Termination

We reserve the right to terminate or suspend your account or access to our platform at our discretion, without notice, for any violation of these Terms and Conditions.

8. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at support@tuw.com.gh.

Thank you for choosing TUWA Ecommerce Platform. We appreciate your cooperation and adherence to these terms.