At TUWA ("TUWA," "we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our ecommerce platform. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use TUWA Ecommerce Platform:

1.1. Personal Information:

Contact Information: such as your name, email address, phone number, and shipping address.

Account Information: if you create an account with us, we collect login credentials and other account-related information.

Payment Information: when you make a purchase, we collect payment details, such as credit card information or other payment methods.

User-Generated Content: any content you voluntarily submit to our platform, including product reviews and comments.

1.2. Non-Personal Information:

Usage Information: information about how you interact with our platform, including your IP address, browser type, and device information.

Cookies and Similar Technologies: we may use cookies, web beacons, and other tracking technologies to collect data about your browsing and shopping habits.

2. How We Use Your Information

We use your information for the following purposes:

2.1. Providing Services:

To process orders, payments, and deliver products to you.

To communicate with you about your orders and account.

To provide customer support and respond to your inquiries.

2.2. Personalisation:

To customise your shopping experience, including product recommendations and content.

To send promotional offers and newsletters (you can opt out at any time).

2.3. Analytics:

To analyse and improve our platform, services, and user experience.

To monitor the effectiveness of marketing campaigns.

2.4. Legal and Security:

To comply with legal obligations.

To protect our rights, privacy, safety, or property, and that of our customers.

To detect and prevent fraud and unauthorized access to our platform.

3. How We Share Your Information

We may share your information with:

Service Providers: Third-party service providers who assist us in providing our services, such as payment processors and shipping companies.

Business Partners: With our trusted business partners to improve and expand our offerings.

Legal Requirements: When required by law, to respond to legal requests, or to protect our rights and interests.

4. Your Choices

You can review and update your account information by logging into your account.

You can opt-out of receiving marketing communications by using the unsubscribe link in our emails.

You can manage your cookie preferences through your browser settings.

5. Security

We take reasonable measures to protect your information, but no data transmission over the internet is completely secure. Please keep your login credentials confidential and report any suspicious activity.

6. Children's Privacy

TUWA Ecommerce Platform is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any material changes through our platform or other means.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at [Insert Contact Information].

By using TUWA Platform, you agree to the terms outlined in this Privacy Policy. Thank you for trusting us with your information.